Effective date: 31 March 2026
Warranty Policy
At Gearizo, we are committed to product quality and customer satisfaction. Our warranty covers eligible products against manufacturing defects in materials or workmanship, subject to the terms and conditions below.
What's Covered
Your product is covered against manufacturing defects in materials or workmanship under normal intended use.Please note:
- Warranty periods may vary depending on the product.
- Kindly refer to the product packaging or relevant product information for the applicable warranty period.
- If a product is found to be faulty due to a manufacturing defect, we will provide an appropriate resolution, which may include a replacement.
What's Not Covered
This warranty does not cover issues caused by:
- Normal wear and tear, including fading, scratches, or slight changes over time
- Misuse, accidents, negligence, or improper installation
- Use of harsh chemicals or cleaners not recommended for the product
- Unauthorised modifications, tampering, or repairs
- Routine consumable parts that naturally wear out over time
Warranty Period
The warranty period, if applicable, will be stated on the individual product page or product packaging. If no warranty period is stated, the product is not covered by an additional seller warranty unless required by law.
Warranty Claim Process
To submit a warranty claim, please fill in the form as below:
We reserve the right to assess the product issue before approving any warranty claim.
Assessment of claims
Once we receive your claim, we may review the information provided and ask for additional details. In some cases, we may require the product to be returned for inspection before approving the claim.
Remedies
If a valid warranty claim is approved, Gearizo may, at its discretion:
- Replace the product with the same or a comparable item
- Provide a partial or full refund
The remedy offered will depend on product availability, the nature of the defect, and applicable consumer law.
Shipping costs for claims
Where a warranty claim is confirmed as valid, we may cover or reimburse reasonable return shipping costs. If the product is found not to be covered under warranty, return shipping and related costs may be the customer’s responsibility.
Important Notes
- This warranty applies only to the original purchaser and is non-transferable.
- Any repaired or replaced item will continue to be covered only for the remaining period of the original warranty.
- Gearizo is not responsible for any indirect or consequential damages, including but not limited to damage to your vehicle or loss of use.
- Our liability under this warranty is limited to the original purchase price of the product.
- All warranty claims are subject to review and verification by Gearizo.
- We reserve the right to reject claims that do not meet the warranty terms stated above.
- Proof of purchase is required for all warranty claims.
Once we receive your claim, we may review the information provided and ask for additional details. In some cases, we may require the product to be returned for inspection before approving the claim.
If a valid warranty claim is approved, Gearizo may, at its discretion:
- Replace the product with the same or a comparable item
- Provide a partial or full refund
The remedy offered will depend on product availability, the nature of the defect, and applicable consumer law.
Where a warranty claim is confirmed as valid, we may cover or reimburse reasonable return shipping costs. If the product is found not to be covered under warranty, return shipping and related costs may be the customer’s responsibility.
- This warranty applies only to the original purchaser and is non-transferable.
- Any repaired or replaced item will continue to be covered only for the remaining period of the original warranty.
- Gearizo is not responsible for any indirect or consequential damages, including but not limited to damage to your vehicle or loss of use.
- Our liability under this warranty is limited to the original purchase price of the product.
- All warranty claims are subject to review and verification by Gearizo.
- We reserve the right to reject claims that do not meet the warranty terms stated above.
- Proof of purchase is required for all warranty claims.